Hearing aids warranty
- Our hearing aids come with a range of warranty terms. Please read the product description for more details.
- 1-year manufacturer's UK warranty on accessories, including Assistive Hearing Devices (AHD), chargers, remote microphones, TV streamers and other associated electronics.
Hearing aids aftercare
We provide aftercare for all the hearing aids you purchase from HearingNow over their lifetime. The aftercare services of the hearing aids may include online or in-clinic fine-tuning of the hearing aids, minor fixes and repairs, replacement of the domes and other accessories of the hearing aids, liaison with the manufacturers of your hearing aids to repair or replace them when and if needed.
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In-clinic - Our hearing aid aftercare will be free of charge for the first 3 months from the date of purchase, and then standard clinic fees are applicable for in-clinic visits.
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Telecare - Online telecare aftercare will be free of charge for the warranty period of your hearing aids. Note: Remote telecare requires the hearing aids to have Bluetooth, so there will be limitations for non-wireless hearing aids. Please contact us if you need further clarification for the model of hearing aids you want to purchase.
Please read more about our Warranty and Aftercare policy here.