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Signia Support

This page provides resources and links that could help you with your Signia hearing aids:

  • Routine maintenance 

  • Connectivity and streaming

  • Using the Signia app

  • Other technical issues

  • Remote support and telecare

Please contact our customer support if you need any help with the Signia product that you purchased from HearingNow.

Signia hearing aids support page - HearingNow
Keep in mind
  1. You can contact us at to ask for a copy of your receipt of payment and a copy of your Signia fitting report.

  2. Please notice that your Signia hearing aids may not be fully charged (if rechargeable). Also, batteries are not in the provision of the sales of your hearing aids and need to be purchased by the patient. 

  3. Please notice a pack of Signia silicon domes (sometimes two packs in different sizes) and a pack of disposable wax guards are in the box.  Try different size domes (if provided in different sizes) for the best fit; push them in as much as possible. Often better to wiggle them as the ear canal often is not straight. Domes should feel comfortable in your ear canal, not too loose or tight.  If they are too loose try the bigger size dome. If too loose there is a chance of hearing feedback (whistling). The domes can be replaced about every 6 months.

  4. The wax guards of your Signia hearing aids must be replaced only if the little speaker that goes into your ear canal is plugged in by earwax. Daily cleaning of the domes with a damp wipe would warrant the smooth operation of your hearing aids and avoid frequent replacement of the wax guard. Please refer to the small brochure in your box or the Signia website for tips on cleaning your hearing aids

  5. Please notice that your Signia hearing aids are registered with Signia UK for 5 years UK warranty and aftercare (1 year International warranty)

  6. Please follow this link to connect your hearing aids to your smartphone and the Signia app. This is required if you need to book online support and reprogramming

  7. We always emphasise safeguarding your Signia hearing aids against loss and theft. You can get an insurance policy for your hearing aids through our partner, or by adding your hearing aids under Personal Belongings in your Home Insurance Policy so you can claim the cost of a replacement in case you lose them. 

  8. Any questions, please get back to us immediately. We are here to help.

Signia hearing aids compatibility with your Android smartphone
  1. See this page to check if your Android smartphone is compatible with the Signia app.

  2. Follow this video to connect your hearing aids to your Android smartphone.

How to replace miniReceiver of your Signia Pure or Rexton BiCore hearing aids?
How to connect Signia SILK to my smartphone?
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