Your Pathway to Hearing Better
Starts Here

At HearingNow, our goal is to provide a hearing care service at its utmost quality and at a reasonable cost to the patient.

Our comprehensive hearing care entails in-person home visit sessions to test your hearing and fit your hearing aids but also includes online sessions to adjust and fine-tune your hearing aids.

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TEST

1 . Have a Hearing Test

You will start with a proper hearing test by a qualified audiologist to ensure that:

a. You do not have a referable case (to GP or ENT; such as infection, pathology, etc.)

b. Your hearing problem is not due to ear wax build-up

c. We have a good understanding of the type of your hearing loss, hearing thresholds and other audiological details of your hearing loss so we can advise the most suitable management option for you.

 

You can book a domiciliary appointment for a comprehensive hearing test with HearingNow. You will receive a full report on your hearing test and the cost of your hearing test will be credited back to you if you purchase any hearing aid from us within 30 days from the date of the hearing test.

If your location is out of our Service Area and you are an experienced user of hearing aids please contact us to discuss your options.

2. Order Your Hearing Aids

At the hearing test appointment we will discuss your hearing loss, and your choices of hearing aids based on the level and type of your hearing loss, your lifestyle, and your budget. We may suggest making earmoulds or canal moulds to ensure the comfort, optimum acoustics and retention of the hearing aids. From the hearing test session, you will have 30 days to reflect and decide if you want to buy your hearing aids from us. When ready, you would purchase your aids from our website. When we receive your order, we will place the order with the manufacturer. Your aids will arrive in about 7-10 working days and as soon as they are in we will call you to set up a fitting appointment in your home. The fitting session will be free of charge.

Please contact us if you have any concerns about this step.

Order online

ORDER

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FIT

3. Fitting, Rehab and Follow up

With a purchase of any hearing aids from HearignNow, we will provide a home visit fitting session free of charge. In the fitting session, we will make sure that your hearing aids are comfortable, sound loud, clear and natural. Also, we will set up the App of the hearing aid on your smartphone, we will demonstrate how to use the App, the charger, cleaning and maintaining of the hearing aids, and all you need to know to be able to get the best of your hearing aids.

A 15-day rehab session and future follow-ups will be booked and will be provided online (zoom sessions). If your aids require any adjustment throughout the life of their warranty (please see the warranty section of our Terms of Sale) it will also be done remotely through the telecare system of the App of your hearing aids. At any time a face to face session can be booked through our services page for a fee.

In the event that you are not happy with the fitting or the sound of your hearing aids, you will have 30 days from the date of the fitting to return them and receive a full refund of your purchase. Please see our Return and Refund Policy for more information.

We Listen, We Care

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Extended Warranty

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