Hearing Aids Repair and Reprogramming
Adjustment and reprogramming of your hearing aids. (Home visit)
- 1 h
- 135 British pounds
- Customer's Place
Service Description
We have the equipment to re-programme or adjust hearing aids sourced from all the manufacturers (Phonak, Unitron, Oticon, Starkey, GNResouns, Signia, Rexton, Bernafon). If your hearing aids no longer seem to provide as much benefit as they used to, it's quite possible that you need a fresh hearing test and/or your hearing aids require service and adjustment. Please make sure to mention the type and model of your hearing aids when you book this service. Also if you received second-hand hearing aids we can help you to get them cleaned, serviced and programmed for your hearing loss. What to expect from a repair and reprogramming session? Just like any electronic device, hearing aids require a service every 6-12 months. Regular service and maintenance might include cleaning or replacing the filters, inspecting the microphones, replacing tubes and domes and making sure that they are in their best working condition. We will make sure that your hearing aids feel comfortable, fit correctly and sound natural. In this session, we also conduct an in-situ test of your hearing to make sure that the gains and the prescription formula of the hearing aids are the best fit for your hearing levels. This adjustment (or reprogramming) would ensure that the aids sound clear, natural and loud enough. What is the outcome of this service? - An inspection and a full service of your hearing aids - A fresh hearing test if required - Reprogramming your hearing aids What if my hearing aid(s) need to be sent to the manufacturer for repair? In the event that your hearing aids are faulty and repairing them in the clinic is not possible, they need to be sent to the manufacturers. In such an event, we will do our best to provide a cost estimate (if outside warranty), so you can decide the next course of action. HearingNow will take care of sending and receiving the hearing aids to the corresponding manufacturers for the hearing aids purchased from us free of charge. A new-patient registration fee of £150 may be applicable. What if I need a pair of new earmoulds? A fresh set of ear impressions can be taken to be sent to the lab for ear tips or ear moulds in this session (separate fees apply). Why choose HearingNow for reprogramming your hearing aids? - Repair and adjustment of your hearing aids by qualified hearing aid audiologists - Service provided in the comfort of your home - Affordable fees
Cancellation Policy
Cancellation, Rescheduling and Refund Policy Please give plenty of heads up if you have to cancel or reschedule a home visit or in-clinic appointment. We will fully refund your deposit if at least 24-hour notice is given for the cancellation of an in-clinic or home visit appointment. You can reschedule or cancel an appointment from your admin panel on our website, our App, or by contacting us on our phone lines. Your payment will be used against the administration of cancellation of your appointment if less than 24-hour notice is provided. No Ear Wax Found Your payment will be used against the time of the clinic to run a visual examination of your ears, video-otoscopy, and possible referral to the GP, hence your payment is not refundable in case there is no ear wax to be removed. Online Rehabs and Follow-Up Appointments There will be no charge for cancelling or rescheduling your online consultation with our audiologist.